This Privacy Policy explains how Golden Flower Chinese Herbs ("we," "us" or "our") collects, uses and discloses your personal information when you use our services. Your privacy is important to us and we are committed to protecting it. We have created this Privacy Policy to explain our practices regarding the collection, use and disclosure of your personal information that we may collect from you on our website at gfcherbs.com (the “Site”) or through other means such as email communications with us.
We understand that your privacy is important. This policy describes what types of information we collect from you, how we use it, with whom we share it, and how you can access and update it.
We may collect the following types of information about you:
We use the personal information we collect from you in order to provide our services to you (e.g., processing orders), improve our services to better meet your needs (e.g., improving product selection and customer service) and to communicate with you (e.g., sending emails or other communications about our products).
We may also use your personal information for marketing purposes, such as providing promotional offers, special events or surveys. You can opt out of receiving these communications at any time by following the instructions provided in each communication or by contacting us directly.
We will not sell, rent or otherwise disclose your personal information to third parties without your consent except as described in this Privacy Policy. We may share your personal information with third-party service providers who perform services on our behalf (such as payment processing companies and website hosting services). These service providers are contractually obligated to protect the security of any data they process on our behalf and are prohibited from using it for their own purposes.
We take steps to help protect the security of your personal information that we collect from you including physical, technical, administrative measures designed to safeguard against unauthorized access. However, no method of transmission over the internet is 100% secure so we cannot guarantee its absolute security.
Notify us at once if you believe another person has improperly obtained your Online Services password or if you suspect any fraudulent activity on your account. You may notify us by calling, writing, or visiting us in person at:
Golden Flower Chinese Herbs, Inc.
2724 Vassar Pl NE
Albuquerque, NM 87107
(505) 837-2040
You may also email us at info@gfcherbs.com - be sure to include your email address.
It is extremely important that you take an active role in the prevention of any wrongful use of your account. If you find that your records do not agree with ours, you must immediately call Golden Flower Chinese Herbs at (505) 837-2040.
Protect your Online Services password - The password that you use to gain access to Online Services should be kept confidential at all times. For your protection we recommend that you change your Online Services password regularly. It is recommended that you memorize this password and do not write it down. You are responsible for keeping your password, account numbers and other account data confidential. If you believe that your password may have been lost or stolen, notify Golden Flower Chinese Herbs at once.
You may update or delete your personal information in the My Account section of our website or by contacting us by email or phone at 1 800-729-8509. Our website is not directly synced to our shipping systems. If you are making a permanent change to your address, etc., please call to let us know so we can update your account.
If you use this site, you are responsible for maintaining the confidentiality of your account and password, and for preventing unauthorized use of your account. You agree to accept responsibility for all activities that occur under your account or password. You agree not to use someone else’s personal identification to access or purchase from this site.
This Privacy Policy is subject to change at any time without notice so please check back periodically for updates. If we make changes to this policy, we will post them here so that you know what information we collect and how it is used/disclosed. By continuing to use this Site after those changes become effective you agree to be bound by the revised privacy policy terms outlined herein above which shall supersede all prior versions thereof.
If you have questions about this Privacy Policy please contact us at info@gfcherbs.com.
Last updated: Mar 2023